Terms & Conditions

These Terms and Conditions govern your access to and use of the GUANGDONG YUNYAN SPECIAL CEMENT BUILDING MATERIALS CO.,LTD website, including inquiries, quotation requests, orders, and related services.

By accessing this website or submitting an inquiry or order, you confirm that you have read, understood, and agreed to these terms. If you act for a company or other organization, you confirm that you are authorized to bind that organization.

You may use this website only for lawful business or personal purposes. You agree to:

• Provide accurate, current, and complete information when contacting us or placing an order.
• Keep any account credentials confidential and notify us of unauthorized account activity.
• Comply with all laws and regulations applicable to your use of our website and products.

You must be legally capable of entering into a binding agreement in your jurisdiction. We may restrict or suspend access where reasonably necessary to protect the website, our customers, or our legal rights.

We aim to present product descriptions, specifications, images, and technical information as accurately as reasonably possible. Images are illustrative, and colors, packaging, dimensions, or other details may vary slightly because of manufacturing, display, or supply conditions.

Products, samples, production capacity, and lead times are subject to availability. We may correct errors, update specifications, or discontinue products without prior notice. You are responsible for confirming that a product is suitable for your intended application before use.

A quotation is an invitation to place an order and is valid only for the period and quantities stated in that quotation. Submitting a purchase order, payment, or online request does not by itself require us to accept the order.

An order becomes binding when we issue written confirmation, accept payment, or begin production, whichever occurs first. Our confirmation, quotation, pro forma invoice, or signed agreement may include additional product-specific or transaction-specific terms. If those terms conflict with this page, the transaction-specific terms control for that order.

Prices, currencies, payment schedules, and accepted payment methods are those stated in our quotation or order confirmation. Unless expressly stated otherwise, prices exclude shipping, insurance, customs duties, bank fees, withholding taxes, and other government charges.

You are responsible for paying all amounts when due and for providing complete billing and tax information. We may pause production or delivery if payment is late, incomplete, reversed, or suspected to be fraudulent.

Shipping method, delivery location, freight charges, Incoterms, and estimated lead time will be set out in the applicable quotation or order confirmation. Delivery dates are estimates unless expressly agreed in writing as guaranteed dates.

Risk of loss and title will transfer according to the shipping terms agreed for the order. You must inspect shipments promptly and notify us and the carrier of visible loss, damage, shortages, or delivery errors within the period required by the shipping documents or applicable law.

Orders may be cancelled or changed only with our written approval. Custom-made, private-label, opened, used, installed, or specially sourced products may not be eligible for cancellation or return unless they are defective or we agree otherwise in writing.

Before returning any product, contact us for instructions and authorization. Approved refunds or credits may be reduced by reasonable shipping, handling, restocking, or non-recoverable production costs, except where prohibited by applicable law.

The website and its text, graphics, photographs, videos, product materials, trademarks, logos, designs, and software are owned by or licensed to GUANGDONG YUNYAN SPECIAL CEMENT BUILDING MATERIALS CO.,LTD and are protected by applicable intellectual property laws.

We grant you a limited, revocable, non-exclusive right to use the website for legitimate inquiries and purchases. You may not reproduce, modify, distribute, sell, scrape, or commercially exploit website content without our prior written permission.

You must not:

• Use the website or our products for unlawful, fraudulent, or misleading activities.
• Interfere with website security, availability, networks, or other users.
• Upload malicious code or attempt unauthorized access to systems or data.
• Misrepresent your identity, authority, affiliation, or intended product use.
• Violate export controls, sanctions, anti-bribery rules, or other trade restrictions.

Any product warranty is limited to the written warranty, specification, or agreement supplied with the relevant order. To the extent permitted by law, the website is provided on an "as available" basis without warranties that it will always be uninterrupted, secure, or error-free.

You are responsible for product selection, storage, installation, application, maintenance, and compliance with local codes. Technical information and recommendations are general guidance and do not replace professional assessment of your specific project or conditions.

To the fullest extent permitted by applicable law, GUANGDONG YUNYAN SPECIAL CEMENT BUILDING MATERIALS CO.,LTD will not be liable for indirect, incidental, special, punitive, or consequential losses, including lost profits, revenue, data, business opportunities, or production downtime.

Our total liability arising from a product, order, or these terms will not exceed the amount paid for the specific product or order giving rise to the claim. Nothing in these terms excludes or limits liability that cannot legally be excluded or limited.

Before starting formal proceedings, you agree to contact us and attempt to resolve any dispute in good faith. These terms and any dispute are governed by the laws applicable where GUANGDONG YUNYAN SPECIAL CEMENT BUILDING MATERIALS CO.,LTDis established, without regard to conflict-of-law principles, unless mandatory law requires otherwise.

The competent courts where we are established will have jurisdiction, except where another forum is required by applicable law or agreed in a separate written contract.

We may update these Terms and Conditions to reflect changes in our website, products, business practices, or legal obligations. The revised terms will be posted on this page with an updated date. Your continued use of the website after an update means that you accept the revised terms.